International Communications Representative (French speaking)

Voicentric is a multi-lingual, multi-cultural organisation that specialises in communication with scientists all over the world. Please visit our website to learn more: www.voicentric.co.uk

‍‍‍‍‍‍ ‍

‍‍‍‍‍‍Hours: 36.25 hours per week, Monday – Friday

7.25 hours per day: inclusive of 2 x 15 minute breaks, with a 45 minute lunch

(Part time positions available, minimum commitment of 20 hours per week)

‍‍‍‍‍‍ ‍‍

Purpose of the Job: To undertake direct personal communication on behalf of our clients who work principally within the life sciences and biotech industries. You will conduct professional international calls, communicating complex information, raising product awareness and assessing the circumstances and requirements of prospective customers.

‍‍‍‍‍‍ ‍‍

Principal Responsibilities:

  • Conduct calls on behalf of our client(s) in order to generate high quality leads
  • Research contacts and consider their requirements prior to communication
  • Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication
  • Understand the needs of the prospective customer and react accordingly
  • Maintain organised records of customer interactions
  • Support your colleagues and work as a team
  • Deliver a very high standard of quality and professionalism at all times

‍‍‍‍‍‍ ‍‍

Personal Qualities:

  • Ability to concisely articulate complicated information in a confident and clear manner
  • Confidence to direct the course of a conversation and handle objections
  • Well-organised and conscientious, with exceptional attention to detail
  • Competitive drive, as well as ability to work well under pressure
  • Intent and ability to exceed given targets
  • Good team and interpersonal skills
  • Proactive attitude

‍‍‍‍‍‍ ‍‍

Skills and Qualifications:

Essential

  • Exceptional use and understanding of English as well as French
  • Proficient use of Microsoft applications – in particular Word / Access / Excel
  • Excellent communication skills; both written and spoken

‍‍‍‍‍‍Desirable

  • Educated to degree level
  • Additional language skills (native-level fluency is essential)
  • Scientific background – particularly Chemistry / Biology (educational or vocational)

 

O.T.E £8.27 per hour (following a successful performance of 150 hours at £7.50 per hour)

Job Specification

Essential • Exceptional use and understanding of English as well as French • Proficient use of Microsoft applications – in particular Word / Access / Excel • Excellent communication skills; both written and spoken

How to apply

TO APPLY, complete the online application form found here on our website:www.voicentric.co.uk/contact/application-form